DCT’s Web site and Portal may contain links to other Web sites. DCT is not responsible for the information practices or the content of such other Web sites. If you submit personal information to any of those Web sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
When using the Web Site and Portal, DCT may require you to provide personal information, such as:
DCT uses the information collected from our Web site and Portal to perform the services requested. For example, we may use this information to:
DCT uses commonly-used information-gathering tools, such as cookies and session storage, to collect information as you navigate the Company’s Web site or use the Portal. This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.
If you are in the European Economic Area (“EEA”), your Personal Information will only be transferred outside the EEA where either the transfer is to a country which the EU Commission has decided ensures an adequate level of protection for your personal information, or measures have been put in place to ensure adequate security as required by data protection laws. These measures include ensuring that your personal information is kept safe by carrying out security checks on these overseas partners and suppliers, backed by strong contractual undertakings approved by the relevant regulators such as the EU style model clauses (including use of pseudonymization, at-rest and in-transit encryption, etc.).
Under the General Data Protection Regulation (“GDPR”), you have rights that you can exercise, such as:
For more information, please review the GDPR or contact us (see Contact Us section) for additional assistance.
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We adopt industry standard security processes to ensure your data is kept safe and secure and to prevent unauthorized access or use or loss of your data. For example, end-to-end encryption both at- rest and in-transit and industry standard strong encryption and hashing algorithms. We also make sure that third parties who need to handle your data when helping us to deliver our services are subject to suitable confidentiality, security, and regulatory standards.
We will keep your data for as long as is dictated by your service agreement with DCT and as is required for regulatory purposes.
Session Storage is a data object that persists on a user’s computer for the duration of one session. We use session storage on the Portal. We do not link the information we store in sessions to any personally identifiable information you submit while utilizing the Portal.
We use session storage to make it easier for you to navigate our Web site and use the Portal. A session expires when you close your browser.
When you visit DCT’s Web site, the Company collects your Internet Protocol (“IP”) addresses for logging purposes. For example, DCT captures IP addresses to assist with troubleshooting for auditing purposes.
From time-to-time, DCT may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites and use the Portal. The information provided to third parties does not include personal information and complies with all required regulation.
We and our partners use various technologies to collect and store information when you use navigate the Company’s Web sites or use the Portal, and this may include using cookies or similar technologies. DCT may use “Google Analytics” (https://analytics.google.com) and associated tools in connection with the Web Site to collect and analyze information about how users browse the site. Google Analytics collects information such as how often you visit, what pages you visit when you do so, and information on specific pages and content you access. We use the information we get from Google Analytics to improve the Portal offered to our customers. Google Analytics collects only the Internet Protocol address assigned to you on the date you visit a Service, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personal information.
To prevent your data from being used by Google Analytics, you can use the Google Analytics opt-out browser add-on found at https://tools.google.com/dlpage/gaoptout. If you want to opt-out, download and install the add-on for your web browser.
We may share the information we collect from access and use of our Web Site and Portal to provide, maintain, protect and improve the services, to develop new service offerings, and to protect the Company, our customers and our users.
We use non-personally identifiable information collected from cookies and other technologies to improve your user experience and the overall quality of our services. We may share aggregated, non-personally identifiable information with our business partners and customers. For example, we may share information publicly to show trends about the general use of our Portal.
We may provide your personal information to companies or their Web sites that provide services to help us with our business activities, such as customer support, billing for services, and Internet hosting. These companies are authorized to access and use your personal information only as necessary to provide these services to us.
In the event of unauthorized use, tampering with, or modification of this system—or its supporting hardware or software, we may provide personal information we determine is relevant regarding possible violation of law to law enforcement officials and investigators.
DCT offers users and visitors who provide contact information a means to choose how the Company uses the information provided. You may send a request specifying your communications preferences to firstname.lastname@example.org.
DCT’s customers may electronically submit data or information (“Customer Data”) for hosting and data processing purposes. DCT will not review, share, distribute, or reference any such Customer Data except as provided in the DCT’s Service Agreement, or as may be required by law. DCT may access Customer Data only for the purpose of providing the services, preventing or addressing service or technical problems, at a Customer’s request in connection with Customer support matters, or as may be required by law.
DCT has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct queries to the appropriate DCT customer (the data controller). If a DCT customer requests DCT’s assistance in the removal of data, DCT will respond to such requests within 30 business days.
DCT will retain Customer Data as provided in DCT’s Service Agreement, or as may be required by law.
The security of your personal information and our customers’ information is important to us. We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
We encourage you to periodically review this page for the latest information on our privacy practices.
Any questions or concerns regarding the use or disclosure of Personal Information should be directed to DCT at the address given below. DCT will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Statement.
Digital Cognition Technologies, Inc.
210 Bear Hill Road, Suite 301
Waltham, MA 02451